CRSI presents Sam Kaner & Nellie Noakes
Group Facilitation Skills: “Promoting Dialogue Among Diverse Stakeholders”
Most conflict resolution professionals would agree that promoting mutual understanding between members of a group is a central tenet of their practice. Easier said than done! Whether as an external consultant or internal leader, these challenges can be daunting. You want to simply “deal with the issues” but the personalities and animosities, the complexities of group dynamics, and the multi-headed miscommunications can be a source of frustration for the facilitator and confusion for participants. This workshop will help you see and understand those patterns. You’ll walk away with a practical framework and many tools to strengthen your skill at facilitating dialogue among a diverse group of stakeholders who don’t see eye to eye. Small–group practice and large-group debriefing sessions will help you connect the dots between theory and practice.
Kaner and Noakes are internationally respected in the field of group facilitation and multi-party system change and as teachers are well-known for their generosity of spirit and their attentiveness to the needs and interests present in the room.
About our Presenters
Sam Kaner is senior author of Facilitator’s Guide to Participatory Decision-Making, an international bestseller with more than 125,000 copies in print. In 2006 Sam was named as “one of the world’s leading experts in collaboration” by Dr. Sandor Schuman, author of Creating a Culture of Collaboration and co-founder of the International Association of Facilitators. As a system-change consultant for the past 30 years, Sam’s social sector clients have included the United Nations, March of Dimes, NATO, Tides, California Supreme Court, Special Olympics, Virgin Unite, The Puyallup Watershed Initiative, Hawaii Collaborative Leaders Network, U.S. Green Party, SEIU Local 1021,Omidyar Network, Stanford University Center for Social Innovation, many of the CGIAR Institutes, Humanity United, and more than 250 NGOs, foundations, and community-based organizations around the world. His private- sector clients have included Google, VISA International, SanDisk, Charles Schwab & Company, eBay, Prudential, Hewlett-Packard, Beverly Hills Conference & Tourist Bureau, Montage Hotels, Symantec, and more. Sam is the founder of Community At Work. Based in San Francisco, he has served as the Community At Work executive director since 1987.
Nelli Noakes is a partner in the firm Community At Work, and a seasoned organization development professional, specializing in the design and facilitation of multi-stakeholder collaboration.
For nine years, Nelli was an internal consultant with the Australian Federal Government. After managing and facilitating national stakeholder engagement campaigns for the Âustralian Taxation Office, Nelli was promoted to the Australian Public Service Commission, as the director of the entire Consultancy and Innovation unit. In that capacity she and her staff provided policy and organization development consulting to all federal public service agencies. Ultimately, she founded the highly-regarded private-sector consulting firm, Gestalt Enterprises, where her clients included the High Court of Australia (that country’s Supreme Court), Santos Energy, Australian Agency For International Development, Australian National University, South Australian Department of Social Inclusion, University of South Australia and more. She has also served on the board of directors of the International Association of Facilitators (IAF) and she was the regional director of the IAF Oceania region.
Since joining Community At Work in 2013, Nelli has facilitated and consulted with a large portfolio of clients on many aspects of multi-stakeholder collaboration, including: Wikimedia Foundation, Genentech, Google, The Russell Family Foundation, The SCAN Foundation, Tides, Aktana, University of California Office of the President, First 5 San Francisco, Los Angeles County Department of Public Health, DPR Construction, Civil Service College of Singapore, University of Oregon School of Law, Advent, University of Tokyo Global Health Leadership Institute, Canopy, City and County of San Francisco, University of California at San Francisco, Institute for Sustainable Energy and Economics at University of Illinois, The Foundation for Food and Agriculture Research, Watershed Asia, International Livestock Research Institute, Flexera-Appollo Consortium, Jack London Improvement District, University of Montana Western, San Francisco Department of Public Health, and more.